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Ordering & Shipping

Shipping Methods & Timelines

During checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.)

Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. (Business days are Monday-Friday, excluding federal holidays within the United States.)

ALWAYS FREE SHIPPING ON ALL ORDERS TO US & CANADA!

Enjoy free standard shipping when you place your order online at billabong.eu. Valid for United States delivery addresses, including Alaska and Hawaii, USPS P.O. Boxes and APO/FPO via USPS Priority, and Canada via Purolator.

US Lower 48

Please Note

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• Most items leave the warehouse within 2 business days. (Custom Boardshorts typically ship within 3-4 weeks)
• Your shipping and handling cost will automatically compute during checkout.
• You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

US Alaska & Hawaii

Please Note

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• Most items leave the warehouse within 2 business days. (Custom Boardshorts typically ship within 3-4 weeks)
• Your shipping and handling cost will automatically compute during checkout.
• You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

US PO Box, UST, APO/FPO

Please Note

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• Most items leave the warehouse within 2 business days. (Custom Boardshorts typically ship within 3-4 weeks)
• Your shipping and handling cost will automatically compute during checkout.
• You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.

Canada

Please Note

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• Most items leave the warehouse within 2 business days. (Custom Boardshorts typically ship within 3-4 weeks)
• Your shipping and handling cost will automatically compute during checkout.
• You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
• The customs processing time frame is not included in the shipping timeline estimate.
• By ordering goods from this website, you hereby authorize a licensed Canadian customs broker chosen by the operator of the website to act as your agent, and to transact business with Canada Border Services Agency (CBSA) to clear your merchandise, account for applicable duties and taxes, to return merchandise to the operator of the website and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from the operator of the website. In this connection, you also authorize the customs broker to endorse any refund check issued by CBSA in your name, so that the operator of the website can be reimbursed.

Canada PO Box

Please Note

• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
• Most items leave the warehouse within 2 business days. (Custom Boardshorts typically ship within 3-4 weeks)
• Your shipping and handling cost will automatically compute during checkout.
• You will not be billed for items purchased with a credit card until the items have shipped. You may be billed for items purchased with a debit or bank card immediately upon order confirmation.
• The customs processing time frame is not included in the shipping timeline estimate.
• By ordering goods from this website, you hereby authorize a licensed Canadian customs broker chosen by the operator of the website to act as your agent, and to transact business with Canada Border Services Agency (CBSA) to clear your merchandise, account for applicable duties and taxes, to return merchandise to the operator of the website and prepare and submit refund claims on your behalf for any merchandise that you return. You understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that you will obtain the refund directly from the operator of the website. In this connection, you also authorize the customs broker to endorse any refund check issued by CBSA in your name, so that the operator of the website can be reimbursed.